Project Manager

Job Brief

We are looking for a Project Manager who will be the vital link between our project delivery capacity and our business objectives by supporting and ensuring the successful completion of analysis, building, testing, and deployment of our software features. You should be methodical and have excellent time management skills. As a project manager, you should also use your communication skills to collaborate effectively with various teams and clients. Ultimately, you should be able to manage and deliver our projects within quality and time requirements. We need you to be skilled at getting the best out of the people and projects that you oversee

Responsibilities

• Clearly articulates and documents business requirements
• Engages with knowledge workers to incorporate usability and user interface needs when designing systems
• Provide end-to-end project management and monitor progress
• Deliver projects on time ensuring quality standards are met
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Implementation
• Assesses the risks of various solutions and prioritizes competing business demands
• Creating a rapport with the clients and ensuring project delivery is accurate as per requirements
• Reviewing and identifying business operational areas/ gaps that need improvements and propose appropriate action plans
• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks
• Assess service requests for enhancements and maintenance of systems
• Maintain and develop documentation for responsible area
• Ensure Service Level Agreements for projects and incidents are met
• Understand and embrace the business and IT strategic direction
• Develop a high performance working culture
• Establish and monitor team members KPIs to ensure high productivity and efficiency in the teams

Requirements

• Great educational background, preferably in the fields of computer science or engineering
• Fluent speaking and writing in English and Chinese language for business communication needs
• More than 4 years of working experience as a project manager and proven records in delivering sizeable project end to end
• Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Excellent organization and time management skills
• Strong critical thinker with problem-solving aptitude
• Strong conceptual and analytical skills - demonstrating outside-the-box problem-solving skills
• Strong written, verbal, and presentation skills
• Good technical background, with understanding or hands-on experience in software development and web technologies
• Working knowledge of JIRA software